Event Terms and Conditions

All persons who purchase tickets online through this website (popham-airfield.co.uk) or via our ticketing partner (FIXR) for an event do so subject to the following terms and conditions.

When a purchase is complete, please note the booking is non-refundable, and not eligible for resale. All sales once completed are final. Popham Airfield does not allow for cancellations, refunds or exchanges. This does not, in any way affect your statutory rights.

You must have received a confirmation email to have a valid booking. If you have not received one, contact events@ popham-airfield.co.uk. Popham Airfield is only responsible for issuing tickets with the information you provide. All persons entering an event must hold a valid ticket. Tickets must be retained at all times and submitted for inspection if required by a Popham Airfield employee.

Once purchased, your ticket for any event must be redeemed on the date you have specified and as per the confirmation email and booking for which it is made. Tickets can only be redeemed on the presentation of a valid ticket / QR code, confirmation email or booking reference.

Holders of tickets for all ticketed events must arrive for the booked date and time on your confirmation email. Latecomers or those that arrive / book the wrong event, date and / or time will not be admitted unless in exceptional circumstances and then only at the sole and absolute discretion of Popham Airfield. If a timed event, no latecomers will be admitted and booked dates and times are non-transferable.

On arrival, you will be asked for the following:

• Proof of entitlement to any discounted ticket e.g. student ID card, Popham membership card or wristband.
• Your email confirmation ticket via digital or printed copy. This will be scanned at the ticket office.

Popham Airfield reserves the right to charge the normal event rate if you are not able to validate the discounted ticket purchased.

We will only use your personal data as set out in our privacy statement, a copy of which is available here: Privacy Policy.

Children under the age of 16 must be accompanied and supervised by an adult throughout the visit unless specified in an event booking detail.

Any ticket you purchase remains the property of Popham Airfield and is a personal revocable licence which may be withdrawn and admission refused at any time. If this occurs you will be refunded the sale price of the ticket which has been withdrawn or for which access was refused (excluding any third party order processing fee). Tickets are sold subject to Popham Airfield’s right to alter or vary the programme due to events or circumstances beyond reasonable control without being obliged to refund monies or exchange tickets.

Any behaviour likely to cause annoyance or a threat to other visitors or staff of Popham Airfield is not permitted. Visitors are expected to respect and conform to local laws and customs. If, in the opinion of Popham Airfield, a visitor is behaving in such a way as to cause danger, distress or annoyance to others or damage to property, they may be removed from the estate without refund. In addition, they must meet any expenses incurred as a result of such behaviour. To ensure the safety of other visitors Popham Airfield’s management reserves the right to carry out searches on the property of patrons.

We will use all reasonable endeavours to ensure that event exhibits / displays, are open to visitors during normal opening hours. However, Popham Airfield reserves the right and its absolute discretion, whether for safety, maintenance reasons or otherwise, and with or without prior notice, to close an area or an exhibit or any part of it. Popham Airfield will have no liability whatsoever, including for travel expenses or any other out of pocket expenses, in respect of closure of part or all of any Popham Airfield event.

Other than liability for death or personal injury resulting from Popham Airfield’s negligence, Popham Airfield, their employees or agents shall not be liable for any loss or damage, direct or indirect, howsoever arising, including without limitation direct, indirect, special, consequential, exemplary, incidental or punitive damages. All guests are responsible for the care of their own belongings whilst on the premises and Popham Airfield accepts no legal responsibility whatsoever for the same. All electronic equipment, bags, money and personal belongings are brought onto the premises at the sole risk of the guest. For the avoidance of doubt this extends to any car park utilised by any guests and Popham Airfield accepts no liability whatsoever for any car or other vehicle parked by a guest on its grounds and in this regard relies on the terms and provisions of the Occupiers’ Liability Act 1995.

No ticket may be re-sold without previous written consent of Popham Airfield. If Popham Airfield reasonably believes that a ticket has been resold without such consent, the holder may be refused entry to or be ejected without payment or compensation. In this regard the decision of Popham Airfield shall be final.

From time to time, Popham Airfield or other authorised parties may carry out photography and / or video recording and / or other monitoring on any event which may feature visitors. By accepting these terms and conditions, you agree that Popham Airfield or any authorised party may use such images in perpetuity in any promotional advertising or publicity material in any format whatsoever. You further agree that copyright in these materials rests with Popham Airfield or such authorised parties (as the case may be). If you wish to opt out, please inform the photographer at the time.

Visitors are welcome to use handheld cameras and videos within the grounds and premises subject to law. However, all such photographs and footage taken shall be for home and personal use only and not shall be sold, used or reused for any commercial purpose whether or not for gain without the prior express permission of Popham Airfield in writing.

While Popham Airfield endeavours to make this website available 24 hours a day, Popham Airfield shall not be liable for any reason if the website is unavailable at any time or for any period. Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance, upgrade or repair or for any other reason. Popham Airfield does not warrant or make any representations that use of the site or the booking service will be uninterrupted or error-free, that the contents will be correct, accurate or reliable or that this site or server that makes it available are free of viruses or other harmful components.

Airfield reserves the right to change these terms without notice at any time.